Table of Charges – effective from 10/3/2014
| GoPay account in general | Fee |
|---|---|
| Sign up & opening | Free of charge |
| Activation | Free of charge |
| Identification | Free of charge |
| Maintenance | Free of charge |
| Customer support | Free of charge |
| Payments from GoPay account to | Fee |
|---|---|
| Free of charge | |
| Mobile phone | Free of charge |
| Domestic bank account | 10 CZK / € 0,50 |
| Bank account in SEPA (Euro payment) | € 0,20 |
| Other foreign bank accounts | 190 CZK / € 7 |
| Payments to GoPay account from | Fee |
|---|---|
| Different GoPay account | Free of charge |
| Domestic bank account (Euro payment) | Free of charge |
| Bank transfer within SEPA | € 0,20 |
| Other foreign bank accounts | 190 CZK / € 7 |
| Credit card | 3 % |
| superCASH | 3 % |
| SMS payment | 50 % |
| Commercial payments via GoPay payment gateway | Fee |
|---|---|
| Basic payments plan (up to 60,000 CZK/month)* | 2,19 % + 2,7 CZK / € 0,10 (minimum monthly fee of 90 CZK / € 3,50) |
| Advanced payments plan (over 60,000 CZK/month)* | 1,89 % + 2,7 CZK / € 0,10 (minimum monthly fee of 1 290 CZK / € 48) |
| Premium payments plan (over 140,000 CZK/month)* | fees according to the contract (minimum monthly fee of 2 900 CZK / € 110) |
| Premium SMS payments | according to the contract |
| Paysafecard payments | 13 % |
| Others | Fee |
|---|---|
| Refund | 2,7 CZK / € 0,10 |
| SMS sent | 1 CZK / € 0,04 |
| Undisputed chargeback | 190 CZK/ € 7 |
| Disputed chargeback (validated by bank) | 650 CZK / € 24 |
* Includes credit/debit card payments, bank transfers, e-wallet payments and payments not stated in the List of Fees.
- In the case of insufficient account balance for the payment of any fee, the fee mentioned in the aforementioned List of Fees is not applied and shall be replaced by a penalty fee in the same amount. The penalty fees are subject of Terms and Conditions and the List of Fees.
- GOPAY s. r. o. is not a VAT-registered company.