GOPAY Czech

List of payment methods for the CZ market

List of payment methods for the SK market

List of payment methods for the PL market

List of payment methods for the HU market

List of payment methods for the RO market

List of payment methods for the BG market

List of payment methods for the HR market

List of banks that support accelerated bank transfers (PSD2 payments)

A guide to payment methods

Premium SMS now without the payment gateway

Basic information about the PayPal payment method

Which card types does GoPay accept

Information about outages and maintenance at gopay.status.io

How fast are QR payments at GoPay?

Payment methods

No tickets or conversations found

Try selecting a different creation date range.

Tickets and conversations you've started through the messenger will appear here.

No tickets or conversations created by you

Try using different keywords or checking for typos.

Try selecting a different update date range.

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

No conversations found

AI title

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Conversations and tickets in {topic}

Conversations and tickets in {topic} // {subtopic}

Volume, creators and topics for your company.

Insights

Top creators

AI topics

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

You're not signed in on this browser. Sign in through this site's Messenger, then reload this page.

Sign in to view your company's tickets

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.

Reading along with you

Create your account and invite the first people to your workspace.

Pick the right role for each person you add.

Update your plan, payment method, and invoices.

Style guide

Article page title

Home hero title

Čeština

English

I want to start accepting payments

How does payment gateway registration work?

Guide to the registration process: 2. Indicative offer

Guide to the registration process: 3. Acceptance of the offer

Guide to the registration process: 4. Portal check

Guide to the registration process: 5. Signing the contract

Guide to the registration process: 6. Identity verification

Guide to the registration process: 7. Integration check and switch to the production environment

How do I open an account for the payment gateway?

Guide to the registration process: 1. Enquiry

Guide to registration

How do I sign the contract?

How to sign the contract online

Signing the contract

Requirements for a merchant outlet (What information must my website contain?)

What information must I present for recurring payments?

What information do I need to put on my website?

The impact of COVID-19 on the acceptance policy (updated 29 April 2020)

Why can GoPay not work with every merchant?

List of prohibited categories

List of risky categories

Which online businesses are not supported?

The client identification process

What is identity verification and why do I have to be verified?

Remote identity verification online over the internet

Remote identity verification via a Public deed

In-person identity verification

Requirements for identity documents

I need to verify my identity

Archiving payment data

GoPay account

GoPay business account

Accepting multiple currencies

Cancelling payments

Generating payment links

I want to cancel the payment gateway

Settings of business account

Settings of payment methods

Payments and movements overview

Signing in, password reset

How can I collect payments automatically (e.g. for subscriptions)?

Can I block a customer's payment temporarily?

What is the inline payment gateway?

What is the mobile payment gateway?

What is card storage and how does it work?

Can I use Premium SMS without the payment gateway?

How does the payment gateway work?

Which card types does GoPay accept?

What is the redirect payment gateway?

What is Account updater and how does it work?

Payment gateway features

Deferred payments

Billing and settlement

What is settlement and how does it work?

How do I set up settlement?

How to account for GoPay

Frequently asked questions about settlement

The original GoPay business account interface

New business account

Frequently asked questions about the new GoPay administration interface

Home page

Company profile and user management

I'm paying with GoPay

How do I pay by online bank transfer?

How do I pay by bank transfer?

How do I pay with Google Pay?

How do I pay with PayPal?

How do I pay with Paysafecard?

How do I pay via a mobile operator?

How do I pay with Apple Pay?

How do I make a PSD2 payment?

How do I pay...?

Can an e-shop block my money?

Can an e-shop charge me an extra fee for paying online?

Why can I not pay through the payment gateway and what should I do?

What do the individual payment statuses mean?

What should I do if I do not receive goods I paid for in advance?

I suspect my card has been misused. What should I do?

I do not recognise a transaction on my bank statement. What should I do?

The most common problems when paying

How do I pay by card?

Saving a payment card and one-click payment

How do I remove a saved card from the payment gateway?

How to pay safely by card online

What is the CVC/CVV code and where do I find it?

What is the 3D Secure code?

How do I set up a recurring payment for automatic charging (e.g. for a subscription)?