In this text you can find answers to frequently asked questions related to the integration process.
I’ve registered in the system. Where can I find ClientID and ClientSecret credentials?
If you’ve already registered in the system, tell us...
Payments with the selected Premium SMS payment method can only be made at the corresponding price levels.
You will not complete the payment if you set it up for an amount other than the allowed price level.
Below you will find an ove...
We came across some fraudulent attempts in the past. A fraudulent behaviour is called phishing (a fraudulent attempt to obtain sensitive information on the internet).
Fake websites require you to log in to your GoPay account with your client numbe...
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Security
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What information to provide when I offer recurring payments?
When you charge your card payments automatically (recurring payments) it's important for you to inform your customers about creating and settings of a recurring payment. When you create a recurring payment, make sure that your customers agree to:
c...
Installing the plugin
Before installing and setting up a new Shopify GoPay add-on (plugin) we recommend uninstalling the original Shopify add-on first.
Please note that the plugin can only be used for the same point of sale / e-shop url that yo...
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FAQs
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How do I increase the balance on my GoPay business account?
Do you need to increase the balance on your business account, for example, to refund a customer? It's simple.How do you increase the balance?You can increase the balance by bank transfer.Please use the following payment details:Variable symbol - ID o...
How to install the Prestashop pluginYou can get the GoPay Prestashop plugin by:
Downloading it for free from GoPay static storage HERE
Installation of the ZIP file
In the menu, click on Modules and Services or Modules -> Module manager
On t...
This article provides you with the official names of the payment methods and their logos, supported by the GoPay payment gateway.
We recommend you to use these logos when presenting payment methods at your marketplace.
Payment buttons and Bank...
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Security
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Qu'est-ce que CVV / CVC et où est-ce qu’il se trouve?
Le CVV / CVC (Valeur / Code de vérification de la carte) est situé au dos de votre carte de crédit à droite et à côté de la bande de signature blanche et correspond toujours aux 3 derniers chiffres pour VISA et MasterCard.
Ecrivez le CVV / CVC sit...
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Security
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Cosa è CVV/CVC e dove si trova?
Il codice CVV/CVC (Card Verification Value/Code) si trova sul lato posteriore della Vostra carta di pagamento a destra nella striscia bianca di forma e in caso di VISA e MasterCard si tratta sempre di ultimi 3 numeri.Riscrivete CVV/CVC dal lato poste...