Payment gateway administration
Item | Fee |
Activating the payment gateway | Free of charge |
Payment gateway monitoring | Free of charge |
Cancelling the payment gateway | Free of charge |
Payment gateway administration (monthly) | CZK 190 1) |
1) The fee is charged only where the volume of payments made through the payment gateway to the selected GoPay account is less than CZK 50,000 (EUR 2,050 / USD 2,160 / GBP 1,760 / PLN 9,600 / HUF 800,000 / RON 10,000 / BGN 4,000) for the calendar month just ended.
Card payment
Card category | Card brand | Interchange fee 2) | Card scheme fee 3) | Other fees 4) | Total fee 5) |
consumer debit | VISA, VISA Electron, V Pay | 0.20 % | 0.14 % | 1.76 % + CZK 3 | 2.1 % + CZK 3 |
consumer debit | MasterCard, Maestro | 0.20 % | 0.27 % | 1.76 % + CZK 3 | 2.23 % + CZK 3 |
consumer credit | VISA, VISA Electron, V Pay | 0.30 % | 0.15 % | 1.76 % + CZK 3 | 2.21 % + CZK 3 |
consumer credit | MasterCard | 0.30 % | 0.27 % | 1.76 % + CZK 3 | 2.33 % + CZK 3 |
other | other | 0.20 % – 1.70 % | 0.14 % – 0.94 % | 1.76 % + CZK 3 | 2.1 % – 4.4 % + CZK 3 |
2) The commission for the banking institution that issued the payment card in question. The list of fees is not a complete list of the interchange fee rates that may be applied when settling transactions. GOPAY reserves the right to apply to individual transactions the relevant fee passed to it by the payment method operator.
3) The commission for the card company that processed the payment with the payment card in question. It is the average cost (range) of a card transaction of the VISA and MasterCard card companies. GOPAY reserves the right to apply to individual transactions the relevant fee set by the payment method operator.
4) Fees of GoPay and of third parties (e.g. authorisation centres, acquirers and others) that provide services related to the payment. For individual pricing arrangements the fee is determined on the basis of an individual calculation.
5) The average total cost (range) of a card payment. You will find more information in the article What makes up the fee for a card payment?
Other payment methods
Payment methods | Fee |
Bank transfer, electronic wallet, Bitcoin | 2.20 % + CZK 3 |
Other payment methods offered | individually |
Fees for additional services
Service | Fee |
Payment card update | CZK 2 6) |
Card payment without 3DS verification | CZK 0.3 7) |
6) This is the fee for the automatic update of a payment card using the Account Updater service, which GOPAY offers as an optional extension of the recurring payments and card token payment service. An update occurs, for example, where:
a new expiry date is available for a card that has expired,
a new card replaces an expired card,
the customer reports the loss or theft of the original card and receives a new one.
7) This is the fee for a card payment of up to CZK 700 (EUR 29 / USD 30 / GBP 25 / PLN 134 / HUF 11,174 / RON 141 / BGN 56) where GoPay decides not to redirect to 3D Secure authentication. The customer pays without 3D Secure verification. Liability for a chargeback on such a payment lies with GoPay.
Other fees
Other fees | Fee |
Returning a payment (cancellation) | CZK 2 |
Returning a payment for a card payment (chargeback) | CZK 990 |
Instead of the crown values, the fees can be charged in other currencies according to the account currency. The level of the fees in the individual currencies is given in the table below.
Fee in CZK | EUR | USD | GBP | PLN | HUF | RON | BGN |
0.3 | 0.0123 | 0.013 | 0.015 | 0.058 | 4.79 | 0.0606 | 0.024 |
2 | 0.08 | 0.09 | 0.07 | 0.38 | 32 | 0.40 | 0.16 |
3 | 0.12 | 0.13 | 0.11 | 0.58 | 48 | 0.70 | 0.30 |
190 | 8 | 8 | 7 | 37 | 3033 | 38 | 15 |
990 | 41 | 43 | 35 | 190 | 15800 | 200 | 80 |
All fees are exempt from VAT.