All CollectionsFAQsQuestions about the personal account (GoPay wallet)Questions about the personal account (GoPay wallet)Need help? You'll find the answers in our help centre5 articlesWhat does the error message "The activation has already been completed or has expired" mean?What do the limits displayed after logging in to a GoPay account mean?Who is a PEP?When is a payment credited after topping up a GoPay account?Why is my GoPay account listed as unverified when I have a verified bank account?