You can sign your contract with GoPay electronically straight in your web browser, with no applications to install and no documents to print. All you need in order to sign is the e-mail with the link that we send you.

1. Opening the contract

You will receive a message from GoPay in your e-mail inbox with a Sign the contract button. Once you click the button, the GoPay signing service opens with all the documents ready to be signed.

💡 GoPay's tip: The signing link is valid for 30 days. You will find the exact expiry date in the e-mail under Link valid until.

E-mail with the Sign the contract button

2. Checking the documents

The opening page shows an overview of all the documents to be signed. These are the contract for each currency agreed (for example CZK) and the relevant terms and conditions.

Click the arrow on the right to expand a document and show its full text.
The download icon next to a document saves it to your device.
The download icon in the top bar downloads all the documents at once.

Overview of the documents in the signing service

3. The signing status of the other signatories

If several people are signing the contracts, you can see their signing status in the top bar on the right under Signatories. Clicking the initials shows the names of the individual signatories and the number of documents they have already signed (for example 0/3).

The signatories' initials are also shown next to each document.

Signing status of the signatories

4. Signing the documents

You go on to sign using the Sign button in the top right-hand corner or in the Sign the contracts section below the list of documents.

Before signing, check that all the documents are ticked, that is, the contracts for the individual currencies as well as the terms and conditions. Only the documents that are ticked will be signed.

Selecting the documents to sign

Then choose one of the three ways of signing:

Draw your signature – you create your signature with the mouse or the touchpad in the field marked. To sign again, use the Clear option.
Type your signature – fill in your full name, from which the signature is generated automatically. A preview of the signature is shown below the field.
Sign on your phone – scan the QR code with your mobile phone, sign with your finger on the display and confirm the signature. If the QR code cannot be scanned, use the Copy link option and open the link on your phone.

Way of signing – draw your signature

Way of signing – type your signature

Way of signing – sign on your phone

5. Confirming the signature

You complete the signing with the Confirm signing button, which becomes active once the signature has been filled in. By confirming, you certify that you have read the documents marked and that you agree with their terms.

When signing on your phone, the signature is confirmed directly on the phone.

Successful completion of the signing is confirmed by the message You have signed.

Confirmation – You have signed

Validity of the contract

The contract becomes valid once it has been signed by all the signatories. You will then receive a copy of the signed documents by e-mail at the address given in the You have signed message.

Frequently asked questions

Do I have to install an application or print the documents?

No. The whole signing takes place in your web browser, on a computer or on a mobile phone.

Where can I find out who has already signed the contract?

The signing status is shown in the signing service in the top bar under Signatories and also in the administration of your GoPay business account in the Activation section.

What should I do if the link has expired?

Who can I turn to with a question about the contract?

Send questions about the contract to the e-mail address given in the e-mail with the contract.