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What must identity documents contain?

In this article you can find out about the requirements for the identification documents we require individually as part of the verification processes.


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1. Identity document

By identity document we mean, for example, an ID card, driving licence, passport and so on. We require a copy of an identity document to be submitted in particular when moving to a higher identification level of the GoPay account.

If the identity document allows it, both the front and the back of the document are required. A copy of the identity document must meet the following requirements:

  • the document must be valid (at least three months until expiry),

  • the document must be in JPG, PNG, GIF or PDF format,

  • the document must be in colour,

  • the document must not be devalued by any watermark,

  • the individual pieces of information, including the photograph, must be legible and clearly recognisable

  • the individual pieces of information must not be blurred or blacked out, and so on,

  • the lowest acceptable resolution is 300px by 300px,

  • the size of the document must not exceed 3MB.

An example of an accepted identity document

Front of the identity document​
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občanka k rozmazání_přední strana.png

Back of the identity document​

občanka k rozmazání_zadní strana.png

An example of an unaccepted identity document

Front of the identity document

přední strana_rozm.jpg

Back of the identity document

zadní strana_rozm.jpg


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2. Bank account statement

We require a copy of a bank account statement in particular when moving to the verified identification level of the GoPay account.

A copy of the bank account statement must meet the requirements for an identity document and must be current (not older than 3 months).

The copy of the statement must contain the following information

  • first name and surname

  • address

  • bank account number

  • banking institution

  • payments made (at least the verification payment sent to GOPAY s.r.o. as part of the identification)

An example of an accepted bank account statement
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příklad akceptovaného výpisu z účtu.png

An example of an unaccepted bank account statement

příklad neakceptovaného výpisu z účtu.png


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3. Public deed of identification of a natural person

The document shown demonstrates what information should be given on a Public deed of identification of a natural person. You will find more information about the requirements for a public deed of identification here.

The document must contain the following information:

  • which institution is issuing the public deed, e.g. a municipal authority, notary, regional authority and so on

  • at whose request the deed is drawn up – give the details of GOPAY s.r.o.

  • for what purpose the deed is drawn up – usually for the purpose of identification

  • the details of the person identified

  • the declaration of the person identified

  • the signature of the person identified, including the date and place of signature

  • attachments – a copy of the main identity document must be part of the Public deed (ID card)

  • the date, place and signature of the person who carried out the identification

Page 1 of the sample

veřejná listina o identifikaci FO 1.část.jpg

Page 2 of the sample

veřejná listina o identifikaci FO 2.část.jpg
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