In this article you can find out about the requirements for the identification documents we require individually as part of the verification processes.
1. Identity document
By identity document we mean, for example, an ID card, driving licence, passport and so on. We require a copy of an identity document to be submitted in particular when moving to a higher identification level of the GoPay account.
If the identity document allows it, both the front and the back of the document are required. A copy of the identity document must meet the following requirements:
the document must be valid (at least three months until expiry),
the document must be in JPG, PNG, GIF or PDF format,
the document must be in colour,
the document must not be devalued by any watermark,
the individual pieces of information, including the photograph, must be legible and clearly recognisable
the individual pieces of information must not be blurred or blacked out, and so on,
the lowest acceptable resolution is 300px by 300px,
the size of the document must not exceed 3MB.
An example of an accepted identity document
Front of the identity document
Back of the identity document
An example of an unaccepted identity document
Front of the identity document
Back of the identity document
2. Bank account statement
We require a copy of a bank account statement in particular when moving to the verified identification level of the GoPay account.
A copy of the bank account statement must meet the requirements for an identity document and must be current (not older than 3 months).
The copy of the statement must contain the following information
first name and surname
address
bank account number
banking institution
payments made (at least the verification payment sent to GOPAY s.r.o. as part of the identification)
An example of an accepted bank account statement
An example of an unaccepted bank account statement
3. Public deed of identification of a natural person
The document shown demonstrates what information should be given on a Public deed of identification of a natural person. You will find more information about the requirements for a public deed of identification here.
The document must contain the following information:
which institution is issuing the public deed, e.g. a municipal authority, notary, regional authority and so on
at whose request the deed is drawn up – give the details of GOPAY s.r.o.
for what purpose the deed is drawn up – usually for the purpose of identification
the details of the person identified
the declaration of the person identified
the signature of the person identified, including the date and place of signature
attachments – a copy of the main identity document must be part of the Public deed (ID card)
the date, place and signature of the person who carried out the identification
Page 1 of the sample
Page 2 of the sample








